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COVID-19 UPDATE: We are still running at full capacity and fully operational, however there may be some slight delays with deliveries from our suppliers.

About Us


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COVID-19 UPDATE

 

As a hardware retailer we have been designated by the government as an essential business, this is because we sell items that are essential in keeping homes maintained, warm, safe, and with power. Regardless of this we have come to the difficult decision to close our shop and suspend our click and collect service until further notice, but we will still continue to operate our online side of the business for as long as the government guidelines allow, without putting any of our staff at risk.

This has not been an easy decision to make for several reasons however the Health & Safety of our staff, their families, and our customers is top priority. We have taken extra measures throughout the business to ensure a safe and compliant workplace, such as:

  • Regular deep cleaning of the building
  • Increased frequency of cleaning contact points
  • Ensuring all our staff are washing their hands multiple times whilst working
  • Adhering to social distancing measures and increasing the size of work areas
  • Postponed all unnecessary visits to our site

When placing an online order, we will endeavour to keep you informed if there are any issues or delays with the order, to help us with this an email address and contact number are essential.

We will be extending our returns policy to cover 90 days from the date of sending the goods, allowing you to stay at home whilst it is necessary. We will review this as the situation develops and this may extend further. This will still only apply if the item is returned in a new and unused condition.

We thank you for your understanding in this difficult time.

Terry McKeown - Managing Director

 

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About Us

Here at Spare Parts World, we love replacement parts and the feeling that comes from helping to get another machine back up and running and saved from landfill. Afterall, why wouldn’t we love it? We’ve been retailing spare parts for over 30 years now in a variety of ways. At Spare Parts World we take pride in our team when we consistently achieve our 5 core Values:


• Customer Focussed
• Hardworking
• Honesty
• Ambition
• Enjoyment


With each of these 5 values we make sure that we do the best job we can for you, the customer, and keep you at the forefront of everything we do.
Based in Liverpool City Centre, this enables us to serve a variety of customers both face to face from our shop and online. We now stock over 200,000 spares parts and 60,000 Tools and Accessories at our warehouse.

History
Originally, we started out as a Black & Decker Service & Repair shop all the way back in 19**, since then the shop was bought out by BMJ Power and closed * years later. As the Store Manager Terry new that people would not have anywhere to turn when BMJ closed, He put everything on the line and decided to re-open the shop himself with Tracy, from that day forward we have been operating on our own as Power Tool Centre, but making sure we never lost our same top-quality service that was instilled by Black & Decker that we have always pride ourselves upon.
Moving with the modern day we launched our first spare parts retail website in 2007 and have been adding more brands, spares, accessories, and tools to the online range, enabling us to provide our top quality service to the whole of England, Wales, Scotland, Ireland, and beyond.

Meet the Team
Terry & Tracy McKeown – Managing Directors
Terry has been working for Black & Decker since 1981, from then he has learnt everything that’s worth knowing about spare parts! Going from strength to strength Terry has lead the company to become the largest Black & Decker spares retailer in the UK and one of the largest Makita Spares agents in the UK, along with many other brands.
Click here to see the rest of the team.

Our Brands
We support and back-up many DIY and Professional power tool brands, such as:
• Black & Decker
• Dewalt
• Draper
• Elu
• Evolution
• Facom
• Festool
• Hitachi
• Makita
• Metabo
• Paslode
• Refina
• Stanley
• Stanley Bostich
• Stanley Fatmax
• Trend
For each of these brands we stock a fully comprehensive range of spare parts and accessories in our Liverpool based warehouse.

Spare Parts World
Power Tool Centre Ltd trading as Spare Parts World 2020
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